Send campaigns, answer replies from one shared inbox, and keep every contact organized. Instagram, Messenger, Telegram and an AI marketing assistant are on the way.
Real tools for WhatsApp campaigns and conversations. What is coming next is marked clearly.
Reach whole contact groups with approved WhatsApp templates.
Available today
Coming soon
One shared inbox for every WhatsApp number you connect.
Available today
Coming soon
Know what customers and competitors are saying on social media, and keep an eye on your brand's image and reputation.
Coming soon
WhatsApp Business is live today. The next channels will join the same inbox.
Campaigns, conversations and the API, on your own WhatsApp Business account and numbers.
Answer direct messages and comments.
Handle support and sales chats from your Facebook page.
Chat with customers and reach communities.
Follow mentions and answer direct messages.
Reply to messages and comments from your audience.
Manage business messages and leads.
Keep email conversations next to your chats.
See and answer customer reviews.
Every industry loses customers for different reasons. Here is how Nida'a helps with the most common ones.
The challenge
Missed appointments, and patients who do not return for follow-up care.
How Nida'a helps
Send appointment reminders and confirmations on WhatsApp, answer common questions in the shared inbox, and follow up after each visit.
The challenge
One-time buyers, and quiet periods between peak seasons.
How Nida'a helps
Announce offers to the right groups of customers, answer product questions in one place, and bring buyers back with campaigns that arrive on time.
The challenge
Customers who need timely notices from a channel they trust.
How Nida'a helps
Reach customers with timely, approved message templates, and answer their questions fast in the same conversation.
Nida'a is growing into an AI marketing assistant for brand owners and marketing teams.
Suggestions on when to run campaigns: around seasons and occasions, and when your sales slow down.
Advice on the tone and messages that fit your brand and your audience.
Insights from what customers and competitors say on social media, and from how your brand is seen.
Connect your own systems with the REST API, secured with API keys.
Install the dashboard on your home screen. It opens like an app and tells you when a customer writes.
Nida'a is in early access. Using everything available today has no fees for now. Paid plans will be introduced later.
Included during early access
WhatsApp's own messaging fees are charged by Meta to your WhatsApp Business account. Nida'a does not add to them during early access.
WhatsApp Business. Instagram, Facebook Messenger, Telegram, X, TikTok, LinkedIn, email and Google Reviews are planned.
Yes. You connect your own WhatsApp Business account and phone numbers, and you can connect more than one.
WhatsApp charges for messages according to its own pricing, and Meta bills your WhatsApp Business account directly. Nida'a does not add fees on top during early access.
There are no fees during early access. Paid plans will be introduced later, and WhatsApp's own message fees are always separate.
Yes. The dashboard and this site are available in Arabic and English, with a full right-to-left layout.
Yes. The REST API uses API keys, and its documentation is public.
Yes. The dashboard works on phones and can be installed on your home screen, with notifications for new messages.
Your data stays in your workspace. Read our Privacy Policy and the Data Deletion page to see what we store and how to have it deleted.
Create an account with no fees during early access, and connect your WhatsApp number.
